Contact and location
Collect name, phone, email, and a structured service address so the request starts with basic context.
Customer job intake
Start with the details you need to review the job.
Give customers a structured request link for their contact information, service address, description, and job photos. Their original submission stays preserved for review.
One organized request
Replace scattered messages with a consistent starting point.
Customers can submit a request from a mobile browser without creating an account. ScopeHand keeps their submitted information with the resulting lead.
Original description
Preserve the customer’s own description separately from later contractor notes or AI-assisted analysis.
Private job photos
Accept supported JPEG, PNG, and WebP images through validation and private storage boundaries—not a public uploads folder.
Review boundary
AI assistance stays separate from customer facts.
When analysis is requested, ScopeHand can identify supported facts, possible inferences, missing information, follow-up questions, and possible materials. The contractor reviews the output; it may be incomplete and never determines price.
Facts remain visible
The original request is not rewritten by the analysis.
Uncertainty is labeled
Inferences and suggestions are presented as decision support, not verified site conditions.
Failure is non-blocking
A provider problem does not prevent the contractor from reviewing the lead or preparing an estimate.
Continue from request to estimate
Contractor-controlled estimating